Last updated: November 22, 2025​

Applies to:

• All Products Sold by Rangeela LLC

• Fallen Angel Collection (bespoke couture)

• The Eccentric Collection (handcrafted accessories & jewelry)

• Any future items sold through Rangeela LLC

• Rangeela by Mani merchandise (if and where applicable)

 

1. Overview

Each piece we offer is crafted with intention — from handloom couture to artisan accessories. Because of the handcrafted nature of our collections, certain items are non-refundable. This policy explains what qualifies for returns, exchanges, or store credit.

By purchasing from our website, you agree to the terms below.

Alternatively, we encourage visiting us at a Craft Fair or a Location where our products are available for sale.

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2. Items Eligible for Return or Exchange

Eligible ONLY IF:

• The item arrives damaged, defective, or incorrect

• You notify us within 7 calendar days of delivery

• The item is unused, unworn, unaltered, and in its original packaging

• You provide proof of purchase

 

If approved, we may offer:

• Replacement of the item

• Exchange for a similar piece

• Store credit of equal value

 

3. Non-Returnable / Non-Refundable Items

 

Due to the bespoke and handcrafted nature of our work, the following cannot be returned or refunded:

 

A. Fallen Angel Collection — Couture

These pieces are made-to-order or handcrafted in limited runs using artisan techniques.
All couture sales are final.

 

B. The Eccentric Collection — Accessories & Jewelry

For hygiene, craftsmanship, and limited-edition reasons:
All accessories, jewelry, and artisan pieces are final sale.

 

C. Custom, Personalized, or Commissioned Work

This includes:

• Custom visuals

• Portraits

• Film or media work

• Tailored garments

• Bespoke accessory pieces

No refunds once a custom project or commissioned artwork has begun.

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D. Digital Products or Downloads

If applicable in the future — all digital goods are non-refundable. If issues with download arise, we will work with you to ensure digital delivery – it is as easy as sending it via email.

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E. Food & Beverage (Rangeela by Mani)

For health regulations, all food-related sales are final.

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4. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please email us within 7 days with:

• Photos of the item

• The packaging

• Your order number

We will review and provide a solution quickly.

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5. Returns Shipping

If a return is approved:

• We will provide instructions on where to send the item.

• Customers are responsible for return shipping unless the item arrived damaged or incorrect.

• We are not responsible for lost or stolen return shipments.

 

6. Cancellations

Orders cannot be canceled once production, customization, or fulfillment has begun.
For couture or handcrafted items, cancellations are not permitted after purchase/deposits.

 

7. Contact for Refunds/Returns

 

RangeelaByMani@gmail.com

Please include your name, order number, and photos (if applicable).

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You can always contact us through the Contact Form for any Questions, Concerns, or issues.